top of page

Delivery and Returns

Shipments of products are made via UPS and/or Colissimo.

According to regulations, some countries (such as England, Thailand, or the Philippines) apply taxes or customs fees on imports/exports that you may need to settle upon the arrival of the package.

We recommend that you inquire with the appropriate authorities if this applies to your situation.

Personalized products are neither returned nor exchanged.

Returns for refunds must be made within one week of receipt, and the product must not have been worn or used.

Refunds are issued to the payment method used at the time of ordering within one week following receipt of the return and after verification of the product's condition.

Any stained or damaged product will not be accepted for return or refund.

Despite our quality control, if there is a defect in the product upon opening your package, please do not hesitate to call us at +33 (0) 623301751 so that we can find a solution.

bottom of page